Terms of Service & EULA

Last Updated: September 18, 2026 | Effective Date: January 1, 2026
Platform: Makker Conversational Language Learning Platform (18+)
Developer & Operator: RettSync (CVR: 46142306), Copenhagen, Denmark

1. Agreement to Terms & Parties

By downloading, accessing, or using the Makker mobile application (“App”) and associated cloud services, you agree to be bound by these Terms of Service and End User License Agreement (“Terms” or “EULA”). This agreement is a legal contract between you (“User”) and RettSync (CVR: 46142306, Denmark).

For iOS users, this agreement incorporates Apple’s standard Licensed Application End User License Agreement (Apple Standard EULA).

2. Subscription Packages & Virtual Economy

Makker provides structured learning tiers:

Tier	Package Name	Daily Points	Features
Free	Makker Free	0 (100 guest points + 200 on email registration)	Pay-as-you-go with starter points (100 guest points + 200 bonus on email registration); rewarded video ads to earn bonus points; standard speech models.
Plus	Makker Plus	500 Points Daily (Resets 00:00)	100% Ad-Free Focus Mode; daily 500 recharging points; priority pronunciation scoring; unlimited scenarios.
Pro	Makker Pro	1,500 Points Daily (Resets 00:00)	Maximum 1,500 recharging points; VIP AI server queue & lowest latency; ultra-precise phonetic feedback; campaign packs.

Virtual Points Terms

Recharge Timing: Plus and Pro points reset to their daily allowance at 00:00 local time. Points do not compound or accumulate indefinitely.
No Real-World Cash Value: Points are virtual pedagogical metering units. They have zero monetary value, cannot be redeemed for cash, and cannot be transferred between accounts.

3. Subscription Billing, Auto-Renewal & Cancellation

Billing & Auto-Renewal

Payment: Charged to your Apple ID or Google Play account at confirmation of purchase.
Auto-Renewal: Subscriptions automatically renew unless cancelled at least 24 hours prior to the conclusion of the active period.
Renewal Charge: Your account will be charged for renewal within 24 hours prior to the end of the current cycle at the standard package rate.

Cancellation Steps

You can cancel your subscription at any time directly through your app store settings:

iOS: Open iOS Settings -> tap Apple ID -> Subscriptions -> select Makker -> tap Cancel Subscription.
Android: Open Google Play Store -> Profile -> Payments & subscriptions -> Subscriptions -> select Makker -> tap Cancel subscription.

Refunds & EU Right of Withdrawal

All purchase transactions and refunds are governed directly by Apple App Store and Google Play Store policies. Pursuant to EU consumer rights directives, digital content is provisioned immediately upon purchase confirmation, and users consent to waive the 14-day statutory right of withdrawal once digital service delivery begins.

4. Disclaimer of Warranties ("AS IS" & "AS AVAILABLE")

MAKKER AND ALL AI-POWERED CONVERSATIONAL SERVICES ARE PROVIDED ON AN "AS IS", "AS AVAILABLE", AND "WITH ALL FAULTS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, RETTSYNC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF AI HALLUCINATIONS OR SPEECH RECOGNITION ERRORS.

5. Strict Limitation of Liability ($10.00 USD Maximum Cap)

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF RETTSYNC, ITS FOUNDER, OWNER, OPERATOR, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS FOR ANY AND ALL CLAIMS, LOSSES, DAMAGES, OR CAUSES OF ACTION (WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR OTHERWISE) EXCEED TEN UNITED STATES DOLLARS ($10.00 USD / APPROX. 70 DKK) OR THE AMOUNT ACTUALLY PAID BY YOU TO RETTSYNC IN THE PRECEDING ONE (1) MONTH.

IN NO EVENT SHALL RETTSYNC BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS, SYSTEM OUTAGES, EMOTIONAL DISTRESS, OR RELIANCE ON AI OUTPUTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6. Indemnification by User

You agree to defend, indemnify, and hold harmless RettSync, its founder, contractors, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from: (a) your use or misuse of the App, (b) any prompt or audio submitted by you, (c) your breach of these Terms, or (d) your violation of any applicable law or third-party right.

7. Mandatory Individual Arbitration & Class Action Waiver

YOU AND RETTSYNC AGREE THAT ALL DISPUTES SHALL BE RESOLVED SOLELY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. YOU EXPRESSLY WAIVE ANY RIGHT TO TRIAL BY JURY OR TO PARTICIPATE AS A CLASS MEMBER.

One-Year Statute of Limitations: Any claim or cause of action arising out of or related to the App or these Terms must be filed within one (1) year after such claim arose, or be forever barred.

8. User Conduct & Zero Tolerance

You agree not to use the App to generate abusive, harassing, defamatory, or unlawful content. There is zero tolerance for abusive users or objectionable content; violations will result in immediate account termination.

9. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Denmark. Any dispute arising out of or in connection with this agreement shall be submitted to the exclusive jurisdiction of the City Court of Copenhagen (Københavns Byret), Denmark.

10. Contact Information

Email: makker@rettsync.com | contact@rettsync.com
Developer: RettSync (CVR: 46142306), Copenhagen, Denmark